Chief Communications Officer
Manuel is a public relations and communications executive with 20+ years’ experience developing and leading proactive media relations, corporate reputation and internal communications programs in a variety of industries, including professional services, financial services and tech. He currently serves as the Chief Communications Officer for BNY Mellon’s Clearing, Client Management and Issuer Services businesses, where he oversees all aspects of communications for those businesses - external, internal and client communications.
Throughout Manuel’s 20-year career, he has been integral to driving the communications programs of Fortune 500 companies and large privately held firms. He believes that innovation and disruption are key to the evolution of the communications profession, and applies a startup mentality (experiment, measure and iterate quickly) to helping companies implement change and convey their value propositions. He is a builder and leader of high-performing communications teams, and is a frequent speaker on topics such as building diverse and inclusive teams, using data and insights to convey the business value of communications, the future of storytelling and audience engagement, and driving reputational narratives that bring a company’s culture to life.
Prior to joining BNY Mellon in April 2019, Manuel spent 12 years as the Executive Director of PR and Corporate Communications at KPMG LLP, where he was responsible for all of the firm’s business function communications, including media relations, reputation and internal communications programs - centered on enhancing visibility for our client services and solutions, driving executive visibility initiatives, thought leadership programs, and business capabilities. In addition, he served as the firm’s spokesman and led all crisis/issues management programs, working closely with the CEO and management committee to drive communications strategy and execution.
Earlier in his career, Manuel was the Senior Communications Manager for Travelport Worldwide Ltd., where he oversaw corporate communications and reputation management for the company’s Americas region. He also served as a Senior Communications Manager, he was essential to communications activities for the Eastern region of Allstate Insurance Company, that included serving on the critical, boots on the ground, response team immediately following Hurricane Katrina. In addition, he was a member of the Tech & Consumer practice at The MWW Group.